Welcome to our electric bike accessories! We are committed to providing you with high-quality, reliable accessories and providing you with comprehensive technical support. Here are our support services:


1. Accessories selection and consultation

If you have any questions about our accessories or need help choosing the right one, our dedicated team is here to support you. You can contact us by:


Live Chat: On our website you can find a live chat feature to ask questions or seek advice from our customer service staff.


2. Installation guide

We provide a detailed installation guide to help you install our accessories correctly. These guides usually include written instructions, illustrations, and video tutorials to ensure that you can easily complete the installation process. If you encounter any issues during the installation process, our technical support team is always on hand to assist you.


3. Troubleshooting and Repair Support

If you encounter any problems during the use of our accessories, we will provide fast and effective troubleshooting and repair support. You can contact us in the following ways:


Online support form: On our website, you can fill out the fault report or repair request form, and we will reply and provide corresponding support as soon as possible.

Telephone support: If you need immediate help, you can call our technical support hotline for consultation.

4. After-sales warranty

We provide a certain period of after-sales warranty service for all accessories. If you encounter any quality problems or manufacturing defects during the warranty period, we will provide free repair or replacement services. Please read our Aftermarket Warranty Policy for more details.


We hope that through the above support services, you can use our electric bicycle accessories with peace of mind and get the best riding experience. Any questions, please feel free to contact us!